Terms of service
Last updated: 26th August, 2026
Overview
This website is operated by Pandaloo LLC. Throughout the site, the terms “we”, “us” and “our” refer to Pandaloo LLC.
Pandaloo provides this website, including the information, content, features, products and services available through it (collectively, the “Services”), subject to these Terms of Service.
By accessing or using Pandaloo.com, or by purchasing a product from us, you agree to be bound by these Terms of Service and any policies referenced within them.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you have provided consent for any minor dependants to use this website where legally permitted.
You may not use our website, products or Services for any unlawful or unauthorised purpose or in violation of any applicable laws.
Products and Services
We make reasonable efforts to ensure that product descriptions, imagery, colours and other information displayed on Pandaloo.com are accurate.
Actual product colours and appearance may vary slightly depending on your device or display settings.
Product availability is subject to change. We reserve the right to modify, discontinue or limit the availability of products or Services at any time, subject to applicable law.
Pricing
Product prices may change from time to time without prior notice.
The price applicable to your order will be the price displayed and confirmed at checkout when your order is placed, together with any applicable shipping charges and taxes.
Orders
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing or product information, stock availability issues, payment issues or other errors affecting the order.
If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.
You agree to provide current, complete and accurate information when placing an order and to keep your account information accurate where applicable.
Account Registration
If you create an account on Pandaloo.com, you are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account.
Please contact us at hello@pandaloo.com if you become aware of any unauthorised use of your account.
Promotions and Discount Codes
Discount codes and promotional offers may be subject to additional terms provided at the time of the offer.
Unless otherwise stated, promotional offers cannot be combined with other offers or applied retrospectively to previous purchases.
We reserve the right to modify, suspend or withdraw promotional offers where reasonably necessary, subject to applicable law and without affecting orders already accepted by us.
Shipping and Delivery
Available shipping methods, rates and estimated delivery times are provided at checkout and described in our Shipping Policy.
Delivery timeframes are estimates and are not guaranteed unless expressly stated otherwise.
Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy.
Nothing in these Terms or our Return & Refund Policy limits any rights available to you under applicable consumer protection laws.
Intellectual Property
Unless otherwise stated, all content available through Pandaloo.com, including text, graphics, logos, photographs, product imagery, designs, icons, videos and other materials, is owned by or licensed to Pandaloo LLC and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish or commercially exploit this content without our prior written permission, except where permitted by applicable law.
User Content and Reviews
If you submit a review, comment, photograph or other content directly to Pandaloo.com, you confirm that you have the right to submit that content and that it does not infringe the rights of any third party or contain unlawful, misleading or otherwise prohibited material.
By submitting content, you grant Pandaloo LLC a non-exclusive, royalty-free, worldwide licence to use, reproduce and display that content in connection with our website, products and marketing, subject to applicable law.
We may moderate or remove content where reasonably necessary, including content that is unlawful, fraudulent, abusive, unrelated to the product or service, infringes third-party rights, or otherwise violates these Terms.
We will not restrict or penalise customers for providing an honest review or opinion about our products or Services.
Third-Party Services
Certain features, tools or services available through Pandaloo.com may be provided by third parties.
Your use of third-party services may also be subject to the applicable third party’s terms and policies.
Our online store is hosted by Shopify, which provides the ecommerce platform that enables us to offer our products and Services online.
Prohibited Uses
You may not use Pandaloo.com or its content for any unlawful purpose, to infringe upon the rights of others, to introduce malicious code, to interfere with the security or operation of the website or Services, or otherwise in violation of applicable law.
Disclaimer
We make reasonable efforts to maintain accurate information and a reliable shopping experience. However, to the extent permitted by applicable law, we do not guarantee that access to the website or Services will always be uninterrupted, timely, secure or error-free.
Nothing in these Terms affects any rights or remedies available to you under applicable consumer protection laws.
Limitation of Liability
To the fullest extent permitted by applicable law, Pandaloo LLC and its officers, employees, affiliates, agents, contractors and service providers will not be liable for indirect, incidental, special, punitive or consequential losses arising from your use of the Services or products purchased through the Services.
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.
Force Majeure
We will not be responsible for delays or failures to perform our obligations where caused by circumstances beyond our reasonable control, including natural disasters, severe weather, labour disputes, transportation or carrier disruption, supplier disruption, governmental action or other similar events.
Nothing in this section affects any rights you may have under applicable consumer protection laws.
Privacy
Our collection, use and disclosure of personal information in connection with Pandaloo.com is governed by our Privacy Policy.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our Services, business practices or legal or regulatory requirements.
The latest version will be made available on Pandaloo.com together with the applicable last-updated date.
Governing Law
These Terms of Service and any separate agreements through which we provide Services will be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-law principles, except where applicable consumer protection laws provide otherwise.
Severability
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms of Service, together with any policies referenced within them, constitute the entire agreement between you and Pandaloo LLC regarding your use of Pandaloo.com and our Services.
No Waiver
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Pandaloo LLC
7901 4th Street North, Ste 300
St. Petersburg, FL 33702
United States
hello@pandaloo.com